If, despite all our efforts to satisfy you, you were not satisfied with your purchase, you have a period of 15 days from the date from receipt to return the ordered products for exchange or refund.
The return costs are your responsibility.
Incomplete, damaged, worn or dirty articles will not be refunded. Similarly, returned items must carry their original label still attached.
It is necessary to place the item in its original packaging, accompanied by the completed return form and a copy of the sales invoice.
Your refund will take place within a maximum period of 15 days from receipt of your return.
In case of partial repayment of an order, we do not refund shipping charges.
Any non-received order must be declared by the customer within a maximum period of 15 working days starting after the maximum delivery time.
Upon receipt of the mail stating order was not received Piccola Ola will conduct an investigation with the carrier concerned.
Boutique Piccola Ola